fix problems on Stranger Chat [android]

​

—— Run into issues on Stranger Chat? Get help pending when official support gets back to you!

Stranger Chat
Info:
company: RanChat
: dev.ranchat@gmail.com
: ranchatdevteam@gmail.com
Chat with our AI-based Stranger Chat Support
   Hello! How can I assist you?  

characters left:
 
Network issue

unable to connect to people

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Check if the... ⇲

does not work behind VPN

Fix: Try changing the VPN server location. Some apps may have restrictions on certain regions, so switching to a different server might help. O... ⇲
 
Messages issue

messages vanish

Fix: Check if there is a setting within the app that automatically deletes messages after a certain period. Adjust these settings if necessary.... ⇲

Stranger Chat abruptly stops sending/receiving messages

Fix: Ensure that the app has the necessary permissions to run in the background. Go to your device's settings, find the app under 'Apps' or 'Appl... ⇲

messages not sent or received

Fix: Check if there are any app updates available. Go to the Google Play Store, search for Stranger Chat, and update the app if a new version is... ⇲
 
Bugs issue

unknown error occurred

Fix: Clear the app's cache and data. Go to Settings > Apps > Stranger Chat > Storage, then tap on 'Clear Cache' and 'Clear Data'. This can resolv... ⇲
 
Privacy issue

private photos accessed without permission

Fix: Review the app's permissions and ensure it does not have access to your photos if not necessary. Go to Settings > Apps > Stranger Chat > Per... ⇲
 
Audio issue

audio/video functionality hangs

Fix: Ensure that your device's software is up to date. Go to Settings > System > Software update to check for and install any available updates.... ⇲
 
Gameplay issue

excessive need for coins

Fix: Look for any promotional offers or free coin opportunities within the app. Some apps offer daily bonuses or tasks that can earn you coins wi... ⇲

lack of female users

Fix: Try using different search filters or settings within the app to increase the chances of matching with female users, if such options are ava... ⇲
 
Crashes issue

crashes while sending photos

Fix: Reduce the size of the photos before sending them. Large files can cause the app to crash, so try compressing the images or reducing their r... ⇲
 
Payments issue

purchased coins not credited

Fix: Check your purchase history in the Google Play Store to ensure the transaction was completed successfully. Go to the Play Store, tap on your... ⇲
 
Search issue

long searching time

Fix: Ensure that your internet connection is stable and fast. Try switching to a different network or restarting your router. OR Try using dif... ⇲
 
Security issue

presence of fake IDs

Fix: Use the app's reporting feature to report any suspicious or fake profiles. This helps improve the community by removing such profiles. OR... ⇲
 
Updates issue

repeated strangers after update

Fix: Clear the app's cache. Go to Settings > Apps > Stranger Chat > Storage, then tap on 'Clear Cache'. This can help refresh the app's data and... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
46.5%

Good experience
41.1%

Neutral
12.3%

~ from our NLP analysis of 1,132 combined software ratings.

 Private Data Stranger Chat collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $37.99 per item