fix problems on Subway [android]

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—— Run into issues on Subway? Get help pending when official support gets back to you!

Subway®
Info:
company: SUBWAY Restaurants
: appreviews@subway.com
: www.subway.com
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Login issue

Unable to log in

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a weak connection can prevent you from logging in. Try s... ⇲
 
Account issue

Password reset process is broken

Fix: 1. Use the 'Forgot Password' feature: On the login screen, click on 'Forgot Password' and follow the instructions. Ensure you check your spa... ⇲

Subway does not recognize user accounts

Fix: 1. Verify your login credentials: Double-check that you are entering the correct email and password. If you have forgotten your password, us... ⇲
 
Customization issue

Customization options do not work

Fix: 1. Restart the app: Close the app completely and reopen it to see if the customization options start working. 2. Check for app updates: Go... ⇲
 
Payments issue

Cannot edit or delete payment methods

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix issues with payment methods. 2. Restart th... ⇲

Payment processing errors

Fix: 1. Check your payment information: Ensure that your payment details are entered correctly and that your card is valid. 2. Try a different p... ⇲

Coupons do not apply correctly

Fix: 1. Check coupon validity: Ensure that the coupon is still valid and applicable to your order. Some coupons have restrictions. 2. Enter the... ⇲
 
Settings issue

Inability to change pickup time after placing an order

Fix: 1. Check the app for an option to modify your order: Some apps allow you to change pickup times within a certain timeframe. Look for an 'Edi... ⇲

No option to decline combo offers

Fix: 1. Look for a 'Customize' or 'Options' button: Some apps allow you to customize your order, which may include declining combo offers. 2. Ch... ⇲
 
Network issue

Location services are inaccurate

Fix: 1. Check location settings: Go to your device's Settings > Location and ensure that location services are enabled for the Subway app. 2. Ca... ⇲
 
Loading issue

Subway fails to load properly

Fix: 1. Clear app cache: Go to Settings > Apps > Subway > Storage > Clear Cache to remove temporary files that may be causing loading issues. 2.... ⇲
 
Messages issue

Error messages when trying to retrieve rewards

Fix: 1. Ensure you are logged in: Make sure you are logged into the correct account associated with your rewards. 2. Clear app cache: Go to Sett... ⇲
 
UI issue

Cannot add multiple items to cart

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix bugs related to adding items to the cart.... ⇲

Unclear navigation and user interface

Fix: 1. Explore the app: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help improve navi... ⇲
 
Support issue

Help options are limited

Fix: 1. Explore the FAQ section: Many apps have a Frequently Asked Questions section that can provide answers to common issues. Look for this in... ⇲
 
Glitches issue

Glitches when selecting items

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality and resolve glitches. 2. Clear app cache: Go to Settings > Apps >... ⇲
 
Ads issue

Inconsistent availability of deals

Fix: 1. Check the app regularly: Deals may change frequently, so checking the app regularly can help you stay updated on available offers. 2. Si... ⇲
 
Syncing issue

Subway does not save order history correctly

Fix: 1. Clear app data: Go to Settings > Apps > Subway > Storage > Clear Data. This will reset the app and may resolve issues with saving order h... ⇲
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 what users are saying
Good experience
83.0%

Bad experience
14.0%

Neutral
2.9%

~ from our NLP analysis of 415,773 combined software ratings.

 Private Data Subway collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. control Near Field Communication
  10. run at startup
  11. reorder running apps
  12. draw over other apps
  13. prevent device from sleeping
  14. modify system settings
  15. receive data from Internet