fix problems on Lifesum [android]

—— Run into issues on Lifesum? Get help pending when official support gets back to you!

Lifesum: Calorie Tracker

Info:

company: Lifesum

: support@lifesum.com

: www.lifesum.com

: Lifesum AB Valhallavägen 117H 115 31 Stockholm Sweden

Chat with our AI-based Lifesum Support

🛠️ Common Lifesum Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

New update complicates food tracking

Fix: Revert to the previous version of the app if possible. Go to your device's settings, find the app in the application manager, and uninstall... ⇲

Inaccurate nutritional information

Fix: Cross-reference the nutritional information with reliable sources such as USDA FoodData Central or other reputable nutrition databases. If y... ⇲

Glitches issue

Glitches during exercise sync

Fix: Ensure that both the Lifesum app and any connected devices (like fitness trackers) are updated to the latest version. Check for updates in t... ⇲

Customization issue

Limited free version features

Fix: Utilize the free trial of premium features if available. This can give you access to additional functionalities temporarily to see if they m... ⇲

Cannot adjust portion sizes easily

Fix: When logging food, look for an option to customize serving sizes. If this feature is not easily accessible, try searching for the food item... ⇲

Food library lacks variety

Fix: Add custom foods to the library by inputting the nutritional information manually. This allows you to include foods that are not available i... ⇲

No option to delete food items

Fix: Look for an option to edit or manage your food items in the app settings. Some apps allow you to remove items from your personal food list.... ⇲

Lack of flexibility in fasting options

Fix: Explore the app settings to see if there are customizable fasting options available. Some apps allow you to set your own fasting schedule.... ⇲

Ads issue

Ads are intrusive

Fix: Check if there is an option to disable ads in the app settings. Some apps allow users to opt-out of ads in exchange for a small fee or by up... ⇲

UI issue

Difficult to navigate meal planning

Fix: Familiarize yourself with the app's layout by exploring the meal planning section thoroughly. Look for tutorials or guides within the app th... ⇲

Recent food list is hard to access

Fix: Check the app's settings or help section to see if there is a way to pin or prioritize the recent food list for easier access. OR Create... ⇲

AI input method is frustrating

Fix: Switch to manual input for food logging if the AI method is not working well for you. This can provide more control over what you log. OR... ⇲

Progress chart lacks clarity

Fix: Check if there are options to customize the view of your progress chart. Some apps allow you to change the metrics displayed or the time fra... ⇲

Syncing issue

Manual connection to Fitbit required

Fix: Check the app settings to see if there is an option to enable automatic syncing with Fitbit. If not, ensure that both apps are updated and t... ⇲

Bugs issue

Bugs cause app to crash

Fix: Clear the app cache by going to your device's settings, selecting 'Apps', finding Lifesum, and choosing 'Clear Cache'. This can resolve many... ⇲

Cholesterol tracking is inaccurate

Fix: Manually input your cholesterol levels if the app does not track them accurately. This can help you keep a more accurate record of your heal... ⇲

Search issue