fix problems on Neural Cloud [android]

—— Run into issues on Neural Cloud? Get help pending when official support gets back to you!

Neural Cloud

Info:

company: Darkwinter Software Co., Ltd.

: NCENsupport@sunborngame.com

: 42lab-us.sunborngame.com

: Rm1892B, Fortress Tower, 205 King’s Roda, North Point, HONG KONG

Chat with our AI-based Neural Cloud Support

🛠️ Common Neural Cloud Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Long tutorial duration

Fix: To make the tutorial more manageable, try to focus on the key mechanics and skip any optional sections that you feel are not necessary for y... ⇲

Slow character progression

Fix: Focus on completing daily missions and events that offer experience points (XP) and rewards. Prioritize these tasks to maximize your charact... ⇲

Gameplay issue

Limited character viability for harder content

Fix: Experiment with different team compositions to find synergies between characters. Sometimes, pairing characters with complementary skills ca... ⇲

Some units are ineffective

Fix: Evaluate the skills and abilities of your current units and compare them with those of higher-tier characters. If certain units are underper... ⇲

Repetitive events

Fix: To combat the repetitiveness, try to set personal challenges or goals for each event, such as completing them with different character setup... ⇲

Grindy end game

Fix: To alleviate the grind, focus on optimizing your daily playtime. Prioritize activities that yield the highest rewards and consider using any... ⇲

Lack of multiplayer mode

Fix: While waiting for potential updates, consider engaging with the community through forums or social media to share strategies and experiences... ⇲

Overly complex story

Fix: Break down the story into smaller segments. Focus on understanding one part at a time, and take notes on key plot points to help you keep tr... ⇲

Too much dialogue at once

Fix: Adjust the text speed in the settings if available, or take breaks between dialogue sections to process the information. This can help preve... ⇲

Characters feel lifeless

Fix: Try to engage more with the character backstories and lore. Understanding their motivations and histories can make them feel more relatable... ⇲

Need for class-specific manuals for breakthroughs

Fix: Create a personal reference guide by compiling information from various sources about class-specific breakthroughs. This can help you keep t... ⇲

Auto-battle system is less effective than manual play

Fix: Use the auto-battle feature for farming or grinding when you are not actively playing, but switch to manual play for important battles or ev... ⇲

Network issue

Minor connection issues

Fix: Ensure that your device is connected to a stable Wi-Fi network. If you experience connection issues, try restarting your router or switching... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.3%

Bad experience

10.1%

Neutral

4.6%

~ from our NLP analysis of 31,682 combined software ratings.

Private Data Neural Cloud collects from your Android

read sensitive log data
read phone status and identity
read the contents of your USB storage
modify or delete the contents of your USB storage
view Wi-Fi connections
view network connections
connect and disconnect from Wi-Fi
full network access
prevent device from sleeping
receive data from Internet

Cost of Subscriptions

$0.99 - $99.99 per item