fix problems on DEX Screener [android]

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—— Run into issues on DEX Screener? Get help pending when official support gets back to you!

DEX Screener
Info:
company: DEX Screener
: feedback@dexscreener.com
: dexscreener.com
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Loading issue

Charts and transactions fail to load

Fix: Ensure your internet connection is stable. If the issue persists, try clearing the app's cache and data by going to Settings > Apps > DEX Sc... ⇲
 
Screen issue

Auto screen rotation issues

Fix: Disable auto-rotate in your device's settings to prevent unwanted screen rotations. Go to Settings > Display > Auto-rotate screen and turn i... ⇲

Screen moves unexpectedly in table view

Fix: Lock the screen orientation to prevent unexpected movements. Go to your device's settings and disable auto-rotate. OR Ensure your device'... ⇲
 
Battery issue

Battery intensive

Fix: Reduce battery usage by limiting background activity. Go to your device's settings, find the app under 'Apps & Notifications', and restrict... ⇲
 
Slow issue

Slow to load with poor data connection

Fix: Switch to a more stable Wi-Fi connection if available. If you're using mobile data, try moving to an area with better reception. Alternative... ⇲
 
Updates issue

Lacks total supply information for coins

Fix: Use external resources like CoinMarketCap or CoinGecko to find total supply information for coins. Bookmark these sites for quick access whe... ⇲

Trade button missing after update

Fix: Check the app's settings or interface customization options to see if the trade button can be re-enabled or repositioned. OR If the butto... ⇲
 
Ads issue

New listings show unrealistic boosts

Fix: Cross-reference new listings with other reliable crypto data platforms to verify the accuracy of the boosts. This will help you make informe... ⇲
 
Notifications issue

Market cap alerts do not trigger correctly

Fix: Double-check the alert settings to ensure they are configured correctly. Go to the app's alert settings and verify that the market cap thres... ⇲
 
Freezing issue

DEX Screener freezes after updates

Fix: After updating, restart your device to ensure all new changes are properly loaded. If the app continues to freeze, try clearing the app cach... ⇲
 
UI issue

Touch response delays

Fix: Calibrate your device's touch screen by going to Settings > Display > Touch Sensitivity (if available) and adjust the settings. Restart your... ⇲

Filters applied message is intrusive

Fix: If the app allows customization, check the settings to see if you can disable or minimize the filter message display. Look for options relat... ⇲

Portfolio view/tracking missing

Fix: Use a third-party portfolio tracking app to manage and track your investments. Apps like Blockfolio or Delta can provide comprehensive portf... ⇲
 
Network issue

Cloudflare verification issues

Fix: Clear your browser cache and cookies if accessing through a web view. This can sometimes resolve verification issues. OR Try accessing th... ⇲

Connection issues with server

Fix: Check your internet connection and switch to a more stable network if possible. Restart your router or modem if you are on Wi-Fi. OR Try... ⇲
 
Compatibility issue

Incompatibility with Android 12

Fix: Check for any available updates for the app that might address compatibility issues with Android 12. Ensure your device's operating system i... ⇲
 
Security issue

Honeypot scams prevalent

Fix: Conduct thorough research on any new coin or token before investing. Use multiple sources to verify the legitimacy of the project. OR Joi... ⇲
 
Settings issue

Settings reset when opening links

Fix: Avoid opening links directly from the app. Instead, copy the link and open it in a separate browser or app to prevent settings from resettin... ⇲
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 what users are saying
Good experience
71.9%

Bad experience
17.9%

Neutral
7.8%

~ from our NLP analysis of 1,213 combined software ratings.

 Private Data DEX Screener collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. change system display settings
  6. disable your screen lock
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. read Google service configuration
  12. receive data from Internet