fix problems on Empower [android]

​

—— Run into issues on Empower? Get help pending when official support gets back to you!

Empower: Advance & Credit
Info:
company: Empower Finance
: support@empower.me
: empower.me
: 660 York St Suite 102 San Francisco, CA 94110
Chat with our AI-based Empower Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Inability to connect with bank

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... ⇲
 
Settings issue

Unclear loan approval process

Fix: 1. Review the app's FAQ section: Many apps have a help or FAQ section that explains the loan approval process in detail. Check there for cla... ⇲
 
Payments issue

Monthly subscription fee

Fix: 1. Review your subscription plan: Go to the app settings and check your current subscription plan. If you find it too high, consider downgra... ⇲

Inconsistent advance amounts

Fix: 1. Check your account activity: Review your recent transactions and account activity to understand how your advance amounts are calculated.... ⇲

Predatory payment practices

Fix: 1. Review payment terms: Carefully read the payment terms and conditions in the app to understand the fees and charges associated with trans... ⇲

Delayed cash advance availability

Fix: 1. Check processing times: Review the app's FAQ or help section for information on typical processing times for cash advances. OR 2. Plan... ⇲

High fees for instant deposits

Fix: 1. Review deposit options: Check if there are alternative deposit methods with lower fees available in the app. OR 2. Plan for regular de... ⇲
 
Support issue

Poor customer support

Fix: 1. Use in-app support features: Many apps have a built-in support feature or chat option. Use this to get immediate assistance. OR 2. Che... ⇲
 
Account issue

Issues with credit reporting

Fix: 1. Review your credit report: Obtain a copy of your credit report to check for any discrepancies that may be affecting your score. OR 2.... ⇲

Technical errors with existing accounts

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can resolve technical issues. OR 2. Reinsta... ⇲

Untrustworthy savings account experience

Fix: 1. Monitor your savings: Regularly check your savings account balance and transactions to ensure everything is accurate and as expected. O... ⇲
 
Bugs issue

Empower does not track paydays accurately

Fix: 1. Manually input your payday: If the app is not tracking your paydays correctly, manually enter your payday in the app settings to ensure a... ⇲
 
Notifications issue

Lack of communication about service changes

Fix: 1. Enable notifications: Make sure you have enabled notifications for the app to receive updates about service changes directly. OR 2. Ch... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.8%

Bad experience
3.4%

Neutral
1.8%

~ from our NLP analysis of 183,662 combined software ratings.

 Private Data Empower collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. change network connectivity
  10. full network access
  11. run at startup
  12. reorder running apps
  13. prevent device from sleeping
  14. Google Play license check
  15. read Google service configuration
  16. receive data from Internet