fix problems on Monster Castle [android]

—— Run into issues on Monster Castle? Get help pending when official support gets back to you!

Monster Castle

Info:

company: Lemix game

: support@lemixgame.com

: www.lemixgame.com

: 6F, Building B8, Tianfu Software Park, No. 99, Tianhua First Road, Hi-Tech Zone Chengdu , Sichuan

Chat with our AI-based Monster Castle Support

🛠️ Common Monster Castle Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inability to upgrade heroes with blood stones

Fix: Check if you have the correct amount of blood stones required for the upgrade. Sometimes, players may miscalculate their resources. Go to th... ⇲

Stuck on load screen 'verifying account'

Fix: Check your internet connection. A weak or unstable connection can cause the game to hang on the loading screen. Try switching between Wi-Fi... ⇲

Support issue

No response from support

Fix: Check the support section within the app for FAQs or troubleshooting tips that may address your issue. Sometimes, common problems have docum... ⇲

Automated responses from support

Fix: Try to provide detailed information in your support requests. The more specific you are about your issue, the better the chances of receivin... ⇲

Bugs issue

Game resets to level 1

Fix: Ensure that your game is linked to a social media account or Google Play Games. This can help save your progress. If it is linked, try loggi... ⇲

UI issue

Cluttered base UI

Fix: Try rearranging your base layout. Go into the base editing mode and move buildings around to create a more organized layout that suits your... ⇲

Gameplay issue

Unfair matchups due to small player base

Fix: Consider joining or forming a guild. Being part of a community can help you find players at a similar level, making matchups more balanced a... ⇲

Difficulty for new players to grow

Fix: Utilize beginner guides or community forums to learn effective strategies for leveling up quickly. Many players share tips that can help new... ⇲

Limited troop capacity for spring traps

Fix: Upgrade your troop capacity through the game's upgrade system. Check if there are any buildings or upgrades that can increase your troop cap... ⇲

Repetitive gameplay

Fix: Set personal goals for each gaming session, such as completing a certain number of quests or achieving a specific level. This can help make... ⇲

Scarcity of loot

Fix: Focus on completing higher-level quests or events that offer better loot rewards. Research which quests provide the best loot and prioritize... ⇲

Freezing issue

Screen freezes during replays

Fix: Try lowering the graphics settings in the game. Go to the settings menu and look for graphics options. Reducing the quality can help improve... ⇲

Updates issue

Lack of updates and new content

Fix: Engage with the community through forums or social media to express your interest in new content. Sometimes, player feedback can influence f... ⇲

Backup issue

Data loss when changing devices

Fix: Always link your game to a social media account or Google Play Games before switching devices. This ensures that your progress is saved and... ⇲

Ads issue

Low player base due to poor advertising

Fix: Participate in community events or forums to connect with other players. Engaging with the community can enhance your gaming experience, eve... ⇲

Payments issue