Fix MSG+ errors on android

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Loading
constant loading issues

🛠️ Reduce the video quality settings within the app to lower the data demand, which can help with loadi... show fix »
 
Video
video quality is poor

🛠️ Check the video quality settings in the app and adjust them to a higher resolution if your internet... show fix »
delayed casting

🛠️ Ensure both your casting device and the receiving device (e.g., Chromecast) are on the same Wi-Fi ne... show fix »
streaming lags behind live action

🛠️ Ensure your internet connection is stable and has sufficient bandwidth to support live streaming wit... show fix »
 
Audio
audio is out of sync

🛠️ Pause the video for a few seconds and then resume it. This can sometimes help realign the audio and... show fix »
 
Crashes
app crashes frequently

🛠️ Update the app to the latest version available in the Google Play Store, as updates often contain bu... show fix »
 
Login
unable to sign in

🛠️ Double-check your login credentials for accuracy, including case sensitivity and any special charact... show fix »
app does not recognize provider login

🛠️ Verify that your provider login credentials are correct and that your subscription is active. OR... show fix »
 
Settings
location detection fails

🛠️ Ensure that location services are enabled on your device and that the app has permission to access y... show fix »
 
Compatibility
no Chromecast support

🛠️ Use screen mirroring as an alternative to cast your device's screen to your TV. This can be done thr... show fix »
inconsistent performance across devices

🛠️ Ensure all devices are running the latest version of the app and have the necessary system requireme... show fix »
 
Payments
inability to cancel subscription

🛠️ Check the subscription management options in the Google Play Store under Subscriptions to see if you... show fix »
 
Support
customer support is unresponsive

🛠️ Consult the app's FAQ or help section for self-service solutions to common issues. OR Search onli... show fix »
 
Installation
app requires frequent reinstallations

🛠️ Ensure your device's operating system is up to date, as compatibility issues can cause frequent app... show fix »
 
UI
interface is unresponsive

🛠️ Clear the app's cache to remove any temporary files that might be causing the interface to lag. OR... show fix »
navigation buttons obstruct full screen

🛠️ Check the app settings for a "full screen" mode option that hides navigation buttons during playback... show fix »
 
Features
missing features like pause/rewind

🛠️ Check the app settings or user guide to ensure these features are not hidden or require specific con... show fix »
 
Messages
error messages during streaming

🛠️ Take note of the specific error message and search online for solutions or workarounds that other us... show fix »
 
Ads
ads play excessively

🛠️ Consider upgrading to a premium version of the app if available, which may offer an ad-free experien... show fix »
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 Contact Support
Developer:
MSG+
Email:
  contact@support.msgplus.tv
Website:
🌐 www.msgplus.tv
Terms/Privacy:
⚔️ https://www.msgnetworks.com/privacy-policy
 Private Data MSG+ collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view network connections
  4. full network access
  5. run at startup
  6. prevent device from sleeping
  7. receive data from Internet

 Breakdown of Software Ratings
Negative experience
69.7%

Positive experience
23.2%

Neutral
6.9%

~ from our NLP analysis of 2,553 combined software ratings.
  Cost of Subscriptions
  1. $9.99 - $309.99 per item