Fix Wire errors on android

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38 problems reported in the past 24 hours

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Messages
Inconsistent message delivery

🛠️ 1. Check network settings: Ensure that your device is not in Airplane mode and that mobile data or W... show fix »
Inability to edit or resend failed messages

🛠️ 1. Manually resend: If a message fails to send, tap on it and select 'Resend' if available. If not,... show fix »
Unreliable read receipts

🛠️ 1. Check settings: Go to Settings > Privacy in Wire and ensure that read receipts are enabled. If th... show fix »
 
Video
Poor video and image sending

🛠️ 1. Check file size: Ensure that the images or videos you are trying to send are within the size limi... show fix »
Difficulties with group calls

🛠️ 1. Check your internet connection: Ensure that you have a strong and stable internet connection, as... show fix »
 
Freezing
Freezing on startup

🛠️ 1. Restart your device: Sometimes, a simple restart can resolve freezing issues. Hold down the power... show fix »
 
Audio
Bluetooth audio interference

🛠️ 1. Disconnect and reconnect Bluetooth: Go to your device's Bluetooth settings, disconnect the audio... show fix »
 
Notifications
Lack of push notifications

🛠️ 1. Enable notifications: Go to Settings > Apps > Wire > Notifications and ensure that notifications... show fix »
No background notifications

🛠️ 1. Enable background data: Go to Settings > Apps > Wire > Data Usage and ensure that 'Background Dat... show fix »
 
Bugs
Bugs in chat features

🛠️ 1. Update the app: Make sure you are using the latest version of Wire, as updates often include bug... show fix »
 
Updates
Missing features after updates

🛠️ 1. Review update notes: Check the app's update notes in the Google Play Store to see if the features... show fix »
 
UI
Glitchy interface

🛠️ 1. Clear app cache: Go to Settings > Apps > Wire > Storage > Clear Cache. This can help resolve inte... show fix »
 
Settings
Limited settings options

🛠️ 1. Explore all settings: Make sure to thoroughly explore all sections of the app settings, as some o... show fix »
 
Camera
Camera issues in low light

🛠️ 1. Adjust camera settings: If available, adjust the camera settings within the app to enhance low-li... show fix »
 
Syncing
Problems with syncing across devices

🛠️ 1. Ensure you are logged in: Make sure you are logged into the same Wire account on all devices. Thi... show fix »
 
Search
Inability to search chats

🛠️ 1. Use the search function: Tap on the search icon within the app and enter keywords related to the... show fix »
 
Loading
Slow loading times

🛠️ 1. Clear app cache: Go to Settings > Apps > Wire > Storage > Clear Cache to remove temporary files t... show fix »
 
Customization
No option to customize notification sounds

🛠️ 1. Check app settings: Go to Settings > Notifications in Wire and see if there are any options to ch... show fix »
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 Contact Support
Developer:
Wire Swiss GmbH
Email:
  playstore@wire.com
Website:
🌐 wire.com
Terms/Privacy:
⚔️ https://wire.com/privacy-policy
 Private Data Wire collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view network connections
  9. pair with Bluetooth devices
  10. full network access
  11. change your audio settings
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. download files without notification
  16. receive data from Internet

 Breakdown of Software Ratings
Negative experience
51.6%

Positive experience
40.4%

Neutral
7.9%

~ from our NLP analysis of 35,882 combined software ratings.