fix problems on SlidePlus [android]

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—— Run into issues on SlidePlus ? Get help pending when official support gets back to you!

SlidePlus - Slideshow Maker
Info:
company: QuVideo Inc. Video Editor & Video Maker App
: slideplus@vivavideo.tv
: 22nd Floor, Block A, Huaxing Times Square, No. 478 Wensan Road, Xihu District, Hangzhou City, Zhejiang Province
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Subtitles issue

Subtitles not displaying correctly

Fix: Check the subtitle settings in the app. Ensure that the subtitles are enabled and properly synced with the video. OR Try re-adding the su... ⇲
 
UI issue

Difficult to navigate

Fix: Familiarize yourself with the app by exploring all menus and features. Take notes on where things are located to make navigation easier. O... ⇲
 
Uploads issue

Cannot save/export videos

Fix: Check if you have sufficient storage space on your device. Go to 'Settings' > 'Storage' and ensure you have enough free space. If not, delet... ⇲

Limited photo upload capability

Fix: Check if there are any restrictions on the number of photos you can upload at once. Try uploading in smaller batches. OR Consider resizin... ⇲
 
Crashes issue

SlidePlus crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for SlidePlus, and tap 'Update' if available. O... ⇲
 
Customization issue

Limited customization options

Fix: Explore the app settings to see if there are any hidden customization features. Sometimes, options are not immediately visible and may requi... ⇲
 
Audio issue

Unable to use own music

Fix: Ensure that the music files are in a supported format (like MP3). If not, convert them using a file converter app before importing them into... ⇲
 
Loading issue

Loading issues with photos

Fix: Make sure the photos are in a supported format (like JPEG or PNG). If they are not, convert them using a photo editing app. OR Try reduci... ⇲
 
Payments issue

No option to cancel subscription easily

Fix: Go to 'Account Settings' within the app and look for subscription management options. Follow the prompts to cancel your subscription. OR... ⇲

Automatic charges without consent

Fix: Review your subscription settings in the app to ensure you understand the billing cycle and any automatic renewals. OR Set reminders to c... ⇲

Free trial not truly free

Fix: Review the terms of the free trial in the app or on the website to understand what features are included. Make sure you are not exceeding an... ⇲
 
Video issue

Inconsistent video length limits

Fix: Check if there are different limits based on the video quality or format you are using. Adjust these settings to see if it resolves the issu... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ section or help center, which may provide answers to common issues without needing direct support. OR Engage with c... ⇲
 
Freezing issue

SlidePlus freezes during editing

Fix: Close other apps running in the background to free up system resources. This can help improve the app's performance. OR Try uninstalling... ⇲
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 what users are saying
Good experience
76.4%

Bad experience
19.2%

Neutral
4.3%

~ from our NLP analysis of 60,185 combined software ratings.

 Private Data SlidePlus collects from your Android
  1. retrieve running apps
  2. read phone status and identity
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. change network connectivity
  9. connect and disconnect from Wi-Fi
  10. full network access
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $59.99 per item