fix problems on Moonlight Dormitory [android]

—— Run into issues on Moonlight Dormitory? Get help pending when official support gets back to you!

Moonlight Dormitory: Otome

Info:

company: Genius Inc

: support@gen-ius.com

: drama-web.gg-6s.com

: Stout Building 4th floor, 3-23, Kandasakumacho, Chiyoda-ku, Tokyo

Chat with our AI-based Moonlight Dormitory Support

🛠️ Common Moonlight Dormitory Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

sudden addition of ads

Fix: Check the app settings to see if there is an option to disable ads or switch to a premium version if available. Sometimes, apps offer a paid... ⇲

confusing story progression

Fix: Keep a journal or notes of the story events as you progress. This can help you track character relationships and plot points, making it easi... ⇲

Gameplay issue

difficult to obtain gems

Fix: Focus on completing daily tasks and achievements, as these often reward gems. Make a habit of logging in daily to maximize your rewards. O... ⇲

abrupt story conclusions

Fix: Engage with the community through forums or social media to discuss the story. Other players may have insights or theories that can enhance... ⇲

skipped scenes in storyline

Fix: Check if there is an option in the settings to adjust the speed of text or scene transitions. Slowing down these transitions may help you ca... ⇲

Video issue

issues with video rewards

Fix: Ensure that your internet connection is stable when attempting to watch video ads for rewards. If the videos do not load, try restarting the... ⇲

Payments issue

high exchange rate for points to gems

Fix: Prioritize earning points through activities that yield the highest return. Focus on completing tasks that give you the most points relative... ⇲

inability to afford in-game purchases

Fix: Focus on earning in-game currency through daily tasks and events. Prioritize tasks that yield the most currency to help you afford purchases... ⇲

Ads issue

non-skippable ads after chapters

Fix: If the ads are too frequent, try to play during times when you can take breaks between chapters, allowing you to manage the ad interruptions... ⇲

UI issue

limited character visibility

Fix: Adjust your device's display settings to ensure that the app is optimized for your screen size. Sometimes, changing the resolution or displa... ⇲

Customization issue

lack of WLW content

Fix: Explore fan-created content or mods that may offer additional storylines or character interactions that include WLW themes. This can enhance... ⇲

Glitches issue

glitchy app performance

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check the Google Play Store for any available upd... ⇲