fix problems on Radisson Hotels International [android]

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—— Run into issues on Radisson Hotels International? Get help pending when official support gets back to you!

Radisson Hotels International
Info:
company: Radisson Hotel Group
: appstorereviews@radissonhotels.com
: www.radissonhotels.com
: Avenue du Bourget, 44 1130 Brussels Belgium
Chat with our AI-based Radisson Hotels International Support
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Settings issue

No option for changes, cancellations, or refunds

Fix: Check the booking confirmation email for specific cancellation and change policies. Many hotels have a grace period for changes or cancellat... ⇲

Lack of flexibility in booking

Fix: Explore different booking options within the app, such as flexible rates or special offers that may allow for changes or cancellations. OR... ⇲
 
Bugs issue

Points not awarded as promised

Fix: Verify that your stay qualifies for points by checking the terms and conditions of the rewards program. Ensure that your membership number w... ⇲

Missing rewards points for stays

Fix: Check your account activity on the Radisson website to see if the points have been credited. Sometimes, there may be a delay in processing.... ⇲
 
Payments issue

Payment process fails

Fix: Ensure that your payment method is valid and has sufficient funds. Check if your card is accepted by the app and that there are no restricti... ⇲

Cannot book or pay for rooms

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. OR Clear the app... ⇲
 
Login issue

Radisson Hotels International does not log in

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are using the correct email and password combina... ⇲
 
Search issue

Search results show irrelevant locations

Fix: Make sure you are entering the correct search criteria, including location, check-in, and check-out dates. Double-check for typos or incorre... ⇲
 
Messages issue

Password reset emails not sent

Fix: Check your spam or junk email folder to see if the reset email was filtered there. Ensure that you are checking the correct email account as... ⇲
 
Account issue

User account issues after registration

Fix: Log out of the app and log back in to refresh your account status. Ensure that you are using the correct email and password. OR If you ar... ⇲
 
Support issue

Poor customer service accessibility

Fix: Check the app for a 'Help' or 'Contact Us' section that may provide FAQs or direct contact options. Sometimes, live chat features are availa... ⇲
 
UI issue

Difficult navigation and usability

Fix: Familiarize yourself with the app layout by exploring different sections. Look for a tutorial or help section that may guide you through the... ⇲
 
Updates issue

Radisson Hotels International requires updates that are not available

Fix: Check your device's storage space. If your device is low on storage, it may prevent updates from being installed. Free up space if necessary... ⇲
 
Crashes issue

Radisson Hotels International crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Radisson Hotels, and check for updates. OR... ⇲
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 what users are saying
Good experience
69.4%

Bad experience
25.7%

Neutral
3.6%

~ from our NLP analysis of 4,307 combined software ratings.

 Private Data Radisson Hotels International collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. take pictures and videos
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. full network access
  10. control Near Field Communication
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet