Fix Radisson Hotels International errors on android

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33 problems reported in the past 24 hours

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Settings
No option for changes, cancellations, or refunds

🛠️ Check the booking confirmation email for specific cancellation and change policies. Many hotels have... show fix »
Lack of flexibility in booking

🛠️ Explore different booking options within the app, such as flexible rates or special offers that may... show fix »
 
Bugs
Points not awarded as promised

🛠️ Verify that your stay qualifies for points by checking the terms and conditions of the rewards progr... show fix »
Missing rewards points for stays

🛠️ Check your account activity on the Radisson website to see if the points have been credited. Sometim... show fix »
 
Payments
Payment process fails

🛠️ Ensure that your payment method is valid and has sufficient funds. Check if your card is accepted by... show fix »
Cannot book or pay for rooms

🛠️ Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile... show fix »
 
Login
App does not log in

🛠️ Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are usin... show fix »
 
Search
Search results show irrelevant locations

🛠️ Make sure you are entering the correct search criteria, including location, check-in, and check-out... show fix »
 
Messages
Password reset emails not sent

🛠️ Check your spam or junk email folder to see if the reset email was filtered there. Ensure that you a... show fix »
 
Account
User account issues after registration

🛠️ Log out of the app and log back in to refresh your account status. Ensure that you are using the cor... show fix »
 
Support
Poor customer service accessibility

🛠️ Check the app for a 'Help' or 'Contact Us' section that may provide FAQs or direct contact options.... show fix »
 
UI
Difficult navigation and usability

🛠️ Familiarize yourself with the app layout by exploring different sections. Look for a tutorial or hel... show fix »
 
Updates
App requires updates that are not available

🛠️ Check your device's storage space. If your device is low on storage, it may prevent updates from bei... show fix »
 
Crashes
App crashes frequently

🛠️ Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Radis... show fix »
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 Contact Support
Developer:
Radisson Hotel Group
Email:
  appstorereviews@radissonhotels.com
Website:
🌐 www.radissonhotels.com
Terms/Privacy:
⚔️ https://www.radissonhotels.com/en-us/privacy
 Private Data Radisson Hotels International collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. take pictures and videos
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. full network access
  10. control Near Field Communication
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet

 Breakdown of Software Ratings
Positive experience
69.4%

Negative experience
25.7%

Neutral
3.6%

~ from our NLP analysis of 4,307 combined software ratings.