fix problems on SuperStar GFRIEND [android]

—— Run into issues on SuperStar GFRIEND? Get help pending when official support gets back to you!

SuperStar GFRIEND

Info:

company: Dalcomsoft, Inc.

: support.superstar.gfriend@dalcomsoft.com

: www.dalcomsoft.com

: 서울 강남구 선릉로93길 35 2층, DALCOMSOFT

Chat with our AI-based SuperStar GFRIEND Support

🛠️ Common SuperStar GFRIEND Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

songs glitch causing missed notes

Fix: Check for any available updates for the SuperStar GFRIEND app in the Google Play Store. Developers often release patches to fix bugs and gli... ⇲

SuperStar GFRIEND freezes on login

Fix: Ensure your device has a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue persists. If the app st... ⇲

Gameplay issue

pay-to-win events

Fix: Focus on improving your skills through practice. Spend time in the training mode to enhance your timing and accuracy, which can help you com... ⇲

UI issue

touch panel misses notes

Fix: Calibrate your touch screen. Go to your device's Settings > Display > Touch sensitivity and adjust the settings if available. This can impro... ⇲

notes appear cramped

Fix: Adjust the display settings on your device. Go to Settings > Display and try changing the screen resolution or scaling options to see if it... ⇲

Account issue

account loss issues

Fix: Link your game account to a social media account or email within the app settings. This can help recover your account if you lose access in... ⇲

Bugs issue

notes unregistered despite correct taps

Fix: Check your device's touch sensitivity settings. Go to Settings > Display > Touch sensitivity and adjust it to a higher level if possible.... ⇲

slide notes not registering

Fix: Practice slide notes in training mode to improve your timing and technique. This can help you get a better feel for how to hit them accurate... ⇲

Crashes issue

game crashes after finishing songs

Fix: Clear the app cache to remove any temporary files that may be causing the crash. Go to Settings > Apps > SuperStar GFRIEND > Storage > Clear... ⇲

Syncing issue

music and notes out of sync

Fix: Try restarting the app to resync the audio and visual elements. Close the app completely and reopen it to see if the issue resolves. OR A... ⇲

Network issue

server connection issues

Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the connection improves. If using Wi-Fi, try restarting your... ⇲

Freezing issue

game freezes while music plays

Fix: Close any unnecessary background applications to free up system resources. This can help improve the app's performance during gameplay. OR... ⇲

Loading issue

long loading times

Fix: Ensure your device has enough storage space. Go to Settings > Storage and delete any unnecessary files or apps to free up space. OR Try r... ⇲

Customization issue

limited song selection

Fix: Keep an eye on updates and events within the app, as new songs are often added during special events or updates. Participate in these events... ⇲

Backup issue