fix problems on HEY CLAY [android]

—— Run into issues on HEY CLAY? Get help pending when official support gets back to you!

HEY CLAY®

Info:

company: Hey Clay

: support@hey-clay.com

: hey-clay.com

: Hey Clay LLC, 225 Сurie Dr. STE 1100 Alpharetta, GA 30005

Chat with our AI-based HEY CLAY Support

🛠️ Common HEY CLAY Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

HEY CLAY crashes without error message

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > HEY CLAY® > Storage > Clear Cache. This can help resolve temporary issues that... ⇲

Activation information not saved

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when activating the app, as poor connectivity can prevent in... ⇲

Buggy login and account restoration

Fix: 1. Reset your password: If you're having trouble logging in, try resetting your password through the app or website. Follow the prompts to r... ⇲

Compatibility issue

Unresponsive on some devices

Fix: 1. Check device compatibility: Ensure your device meets the minimum requirements for HEY CLAY®. Check the app's page on the Google Play Stor... ⇲

Inconsistent instructions across devices

Fix: 1. Standardize your device usage: Try to use the app on one device consistently to avoid discrepancies in instructions. 2. Check for updates... ⇲

Incompatibility with certain devices

Fix: 1. Check device specifications: Verify that your device meets the app's requirements listed on the Google Play Store. 2. Update your device:... ⇲

Payments issue

Limited access to instructions without additional payment

Fix: 1. Explore free content: Check if there are any free instructions available within the app. Sometimes, there are demo versions or limited-ti... ⇲

High additional costs for extra figures

Fix: 1. Budget for purchases: Plan your spending by setting a budget for additional figures and stick to it. 2. Look for sales or discounts: Keep... ⇲

Audio issue

Annoying voiceover

Fix: 1. Adjust voiceover settings: Go to your device's Accessibility settings and look for options to adjust or disable voiceover features. 2. Mu... ⇲

Customization issue

Lack of printed instructions

Fix: 1. Create your own printed instructions: Use screenshots or notes from the app to create a printed guide for yourself. 2. Use a screen captu... ⇲

Limited language options

Fix: 1. Change device language settings: Go to Settings > System > Languages & input > Languages and add your preferred language. This may change... ⇲

Video issue

Overwhelming video instructions

Fix: 1. Break down the videos: Watch the videos in smaller segments to avoid feeling overwhelmed. Take notes on key points as you go. 2. Pause an... ⇲

UI issue

QR code issues

Fix: 1. Ensure proper lighting: Make sure the QR code is well-lit and not blurry when scanning. 2. Use a different scanning app: If the built-in... ⇲

Size discrepancies in instructions

Fix: 1. Adjust display settings: Check your device's display settings to ensure that text and images are displayed correctly. 2. Zoom in/out: Use... ⇲

Frustrating user experience with app navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the search function... ⇲