fix problems on Jigsaw Puzzle Explorer [android]

—— Run into issues on Jigsaw Puzzle Explorer? Get help pending when official support gets back to you!

Jigsaw Puzzle Explorer

Info:

company: PlaySimple Games

: support@playsimple.in

: playsimple.in

: 30 Cecil Street, #19-08, Prudential Tower, Singapore (049712)

Chat with our AI-based Jigsaw Puzzle Explorer Support

🛠️ Common Jigsaw Puzzle Explorer Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Excessive ads during gameplay

Fix: Consider playing the game during off-peak hours when fewer users might be online, as this can sometimes reduce the frequency of ads. Additio... ⇲

Jigsaw Puzzle Explorer freezes frequently

Fix: Clear the app's cache by going to Settings > Apps > Jigsaw Puzzle Explorer > Storage > Clear Cache. This can help resolve freezing issues ca... ⇲

Audio issue

No option to turn off sound

Fix: Check the in-game settings menu for any audio options. If there is no option available, try muting your device's media volume while playing... ⇲

Gameplay issue

Misleading offline play claims

Fix: Before starting a game, ensure you are connected to the internet to verify if the game can be played offline. If it requires a connection, c... ⇲

Boring story elements

Fix: Focus on the puzzle-solving aspect of the game rather than the story. If the story elements are not engaging, try to ignore them and concent... ⇲

Limited challenge availability

Fix: Check for any updates or new challenges that may have been added to the game. Developers often release new content periodically. OR Engag... ⇲

Customization issue

Limited puzzle piece options

Fix: Explore the app for any options to unlock additional puzzles or piece configurations, such as completing certain challenges or reaching spec... ⇲

UI issue

Poor visibility due to color choices

Fix: Adjust your device's display settings to increase contrast or brightness, which may help improve visibility while playing the game. OR If... ⇲

Ads issue

Ads force app to close

Fix: Try restarting the app after it closes due to an ad. If this happens frequently, consider clearing the app's cache as mentioned earlier to i... ⇲

No option to remove ads

Fix: Check the app's settings or store page for any options to purchase an ad-free version or subscription. Sometimes, this option is not immedia... ⇲

Repetitive ad interruptions

Fix: Try to play the game during times when you can focus on completing puzzles quickly to minimize interruptions from ads. OR Look for any in... ⇲

Loading issue

Inconsistent puzzle loading

Fix: Ensure you have a stable internet connection while loading puzzles, as a weak connection can cause loading issues. Try switching to a differ... ⇲

Installation issue

Browser pop-ups after installation

Fix: Check your device for any suspicious apps that may have been installed alongside Jigsaw Puzzle Explorer. Uninstall any unfamiliar apps that... ⇲

Downloads issue

Difficulty accessing more collections

Fix: Explore the app's main menu thoroughly to find any hidden sections or tabs that may lead to additional collections. Sometimes, they are not... ⇲

Syncing issue

Lack of progress transfer between devices

Fix: If the app supports cloud saving, ensure you are logged into the same account on both devices. Look for a sync option in the settings to tra... ⇲