fix problems on Chat & Date [android]

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—— Run into issues on Chat & Date? Get help pending when official support gets back to you!

Chat & Date: Dating Made Simpl
Info:
company: OR NOT LIMITED
: android.support@hotornot.com
: hotornot.com
: 13 Hawley Crescent London NW1 8NP United Kingdom
Chat with our AI-based Chat & Date Support
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Compatibility issue

Limited user base leading to irrelevant matches

Fix: Expand your search criteria to include a wider range of distances or interests, which may help in finding more relevant matches. OR Engag... ⇲
 
UI issue

Inability to set profile pictures

Fix: Check the app permissions in your device settings to ensure it has access to your photos and camera. OR Try uploading a different image f... ⇲
 
Bugs issue

Frequent bugs and glitches

Fix: Regularly clear the app cache and data by going to Settings > Apps > Chat & Date > Storage > Clear Cache and Clear Data, which can help reso... ⇲
 
Privacy issue

Watermarked user photos

Fix: Consider using a photo editing app to enhance your photos before uploading them to the app, which may help them stand out despite the waterm... ⇲
 
Payments issue

Difficulty in canceling subscriptions

Fix: Navigate to the Google Play Store, go to your subscriptions, and follow the prompts to cancel your subscription directly from there. OR S... ⇲
 
Search issue

Lack of demographic filters

Fix: Utilize the search function to manually input demographic preferences in your profile description, which can help attract like-minded users.... ⇲

Inability to filter by location effectively

Fix: Manually adjust your location settings in the app by going to Settings > Location and ensuring that location services are enabled and set to... ⇲

Profiles appearing from other countries

Fix: Adjust your location settings within the app to ensure it reflects your current location accurately. OR Use the app's filtering options t... ⇲
 
Support issue

Poor customer support

Fix: Utilize community forums or social media groups for user-generated support and solutions to common issues. OR Document your issues clearl... ⇲
 
Customization issue

Auto-assigned photo order with no manual adjustment

Fix: Take screenshots of your preferred photo order and then delete and re-upload them in the desired sequence, as some apps may reorder them bas... ⇲

Limited options for gender and sexuality filters

Fix: Use the app's search function to find users who identify with your preferences, even if they are not explicitly listed in filters. OR Eng... ⇲
 
Ads issue

High monetization pressure

Fix: Limit your use of premium features to only those that are necessary for your experience, and consider using the app during off-peak hours to... ⇲

Frequent ads during usage

Fix: Consider using the app during off-peak hours when ad frequency may be lower, or look for any settings that allow you to limit ads. OR Exp... ⇲
 
Slow issue

Laggy and slow performance

Fix: Close other apps running in the background to free up system resources, which can improve performance. OR Restart your device to clear te... ⇲
 
Security issue

Fake or abandoned profiles

Fix: Be cautious and verify profiles by looking for active engagement, such as recent activity or messages, before interacting. OR Use the app... ⇲

No two-step verification for purchases

Fix: Enable any available security features in your Google account settings to add an extra layer of protection for app purchases. OR Regularl... ⇲
 
Messages issue

Inconsistent messaging functionality

Fix: Ensure you have a stable internet connection, as poor connectivity can lead to messaging issues. Switch between Wi-Fi and mobile data to tes... ⇲
 
Settings issue

Unclear account settings

Fix: Explore all sections of the app's settings menu thoroughly, as some options may be nested under different categories. OR Look for user gu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
65.1%

Bad experience
27.5%

Neutral
7.5%

~ from our NLP analysis of 350,545 combined software ratings.

 Private Data Chat & Date collects from your Android
  1. find accounts on the device
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. disable your screen lock
  15. full network access
  16. change your audio settings
  17. reorder running apps
  18. use accounts on the device
  19. control vibration
  20. prevent device from sleeping
  21. install shortcuts
  22. Google Play license check
  23. read Google service configuration
  24. read Home settings and shortcuts
  25. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $194.99 per item