fix problems on JustFit [android]

—— Run into issues on JustFit? Get help pending when official support gets back to you!

JustFit - Lazy Workout

Info:

company: ENERJOY PTE. LTD.

: contact.justfit@enerjoy.life

: www.enerjoy.life

: 3 PHILLIP STREET #10 - 04, ROYAL GROUP BUILDING, SINGAPORE 048693

Chat with our AI-based JustFit Support

🛠️ Common JustFit Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Charged instead of free trial

Fix: Review your subscription settings in the app. If you were charged unexpectedly, check if there is an option to cancel the subscription withi... ⇲

6% of users had this problem

Inconsistent workout fun

Fix: Try mixing up your workout routine by incorporating different types of exercises available in the app. Explore various categories to find wh... ⇲

16% of users had this problem

Payments issue

Subscription required after trial

Fix: Set a reminder before the trial ends to evaluate whether you want to continue with the subscription. This way, you can cancel if you decide... ⇲

No refunds available

Fix: Review the app's refund policy in the terms of service. If you believe you are eligible for a refund, document your case and follow the outl... ⇲

Customization issue

Lack of options for multiple injuries

Fix: Consult the app for any modifications or alternative exercises that can accommodate your injuries. Look for sections that focus on rehabilit... ⇲

Limited personalization options

Fix: Check the app settings for any customization features. Look for options to adjust workout intensity, duration, or types of exercises based o... ⇲

Focus on weight loss despite user preferences

Fix: Explore the app for any settings that allow you to customize your fitness goals. If available, set goals that align with your preferences, s... ⇲

Inability to edit workout preferences

Fix: Check the app's settings for any options related to workout preferences. Look for sections that allow you to adjust your workout types or go... ⇲

Audio issue

Voice-over volume not regulated

Fix: Go to your device's main settings, then navigate to 'Sound' or 'Volume' settings. Adjust the media volume and check if the voice-over volume... ⇲

Terrible music

Fix: If the app allows, switch to a different music playlist or genre within the app settings. Look for options to customize your music preferenc... ⇲

Music on a never-ending loop

Fix: Check the app settings for music playback options. Look for a 'Music' or 'Audio' section in the settings menu. If available, try toggling th... ⇲

UI issue

No pause option

Fix: Check if there is a gesture or button that allows you to pause the workout. Sometimes, swiping or tapping on the screen can reveal hidden op... ⇲

Exercises poorly organized

Fix: Explore the app's workout categories or filters. Try to sort exercises by type, duration, or difficulty level to find a more organized struc... ⇲

Gameplay issue

No form tips provided

Fix: Look for instructional videos or guides within the app that may provide tips on proper form. If not available, consider searching for form t... ⇲

Bugs issue

Heart rate tracking inaccurate

Fix: Ensure that your heart rate monitor (if using one) is properly calibrated and positioned correctly on your body. Check the device's manual f... ⇲

Ads issue

Misleading advertising about free access

Fix: Review the app's terms of service and subscription details to understand what is included in the free trial. This can help clarify any misun... ⇲

Pop-ups for subscription after initial workouts

Fix: Look for an option to disable notifications or pop-ups in the app settings. This may help reduce interruptions during your workouts. OR I... ⇲

Freezing issue

JustFit freezes during setup

Fix: Restart your device and try setting up the app again. Ensure that your device's software is up to date, as this can resolve compatibility is... ⇲

Support issue

Customer service issues

Fix: Look for a help or FAQ section within the app that may address common issues. This can provide immediate answers without needing to contact... ⇲

Settings issue

No option to switch subscription plans

Fix: Check the subscription settings in the app to see if there is an option to manage your plan. Sometimes, this can be found under 'Account' or... ⇲